How do I order my Repeat Prescription?

Patients on long-term medication can order repeat prescriptions in a number of ways:

  • For the quickest and easiest way to order your repeat medication, use the NHS App
  • Using our online services – Systmonline – you will need to register for our online services in order to use this option
  • Prescription Ordering Line – telephone our in-house Prescriptions Team: 01453 861755

When ordering your repeat medications please allow 7-10 days prior to running out. Your prescription should be ready within 3 working days of your request.

Electronic Prescription Service (EPS)

The Electronic Prescription Service (EPS) is a NHS service that allows us to send your prescription(s) directly to your chosen pharmacy. This paper-free prescription service means that you do not have to come into the surgery to collect your prescription.

We encourage all patients to register for this free service. You can register for electronic prescribing by completing our online EPS Registration form.

Uley Dispensary

Uley surgery can dispense prescription medicines to patients who live more than a one mile radius from their nearest pharmacy. Those patients on the dispensing register may obtain their medicines from the Uley Surgery.

Our dispensing staff are fully qualified dispensers and liaise daily with the doctors on prescribing.

Repeat prescriptions can be obtained without seeing a doctor, but please note that all requests for repeat prescriptions will be checked and verified by the doctor. This means only requests from patients entitled to receive repeat prescriptions will be accepted.

28 Day Repeat Prescribing

If you are being prescribed a repeat medicine then the amount of medication you receive on your prescription may change. Your doctor will prescribe enough of each medicine you receive to last you for 28 days.

For example, if you are taking 2 tablets a day you will receive 56 tablets, three tablets a day 84 tablets, four tablets a day 112 tablets etc.

What are the Benefits of 28 Day Prescribing?

Most patients should only have to visit the pharmacy once a month to collect all their repeat medicines. Presently a large number of patients make several visits a month to their doctor because their medicines all run out at different times.

Patients will start, (and finish) their container of medicine on the same day of the week. This will reduce the number of emergency requests from patients running out of medicine during a weekend.

It will be easier for the doctor to review all of the repeat medicines each patient is taking and also easier for the doctor to see if a patient is not taking any of their medicines.

It will reduce the number of mistakes made by elderly patients when they take their medicine, as patients will be less likely to have multiple partly filled containers at home.

It will reduce the amount of medicines you have at home. Medicines can be dangerous if taken by people that they are not intended for, and safe storage can be a problem with large amounts of medicines. If large quantities are issued, they may go out of date before they are needed and may not work properly.

Companies already manufacture medicines in 28 day calendar packs. These packs have patient information leaflets inside and ideally should not be broken into. The Government is encouraging companies to manufacture more medicines in these types of pack.

It will reduce waste. Around one third of all medicines dispensed are not used. Waste can occur because treatments are stopped, changed or ordered by mistake. If larger amounts are given out each time, the amounts wasted are greater.

What if I Pay for My Prescriptions?

If you pay for your prescriptions, you may be able to save money by getting a prepayment certificate if you get more than one item on prescription each month. You can get an application form from the surgery, from a community pharmacy, or by calling 0845 850 0030.

Emergency Supply of Medication

In the event that the surgery is closed and you need an emergency supply of medication, please visit the Gloucestershire LPC website for more information and details of where to collect.

Pathfinder Prescription

To find out more, please read the Pathfinder Prescription leaflet.

Prescription Fees

View the cost of prescriptions on the NHS website:

You can also find out if you are entitled to free prescriptions on the NHS website: